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frazer2k4
TC Crew member


Number of posts : 21
Registration date : 2006-10-14

PostSubject: Credits   Sun Oct 22, 2006 8:57 am

Quote :
im getting no feed back from support centre so i have to make this post. yesterday Fri 13th October i ordered 75 credits via sms once but it sent me the same msg 4 times therefore stealing ?15 from my mobile account i need this money returned to me immediatly or i will be forced to take further action and report this to the authorities as i consider it theft please refund my money and reply to me in someway this is an urgent matter and must be resolved today or i will take further action

thank you

Last edited by ValoDark on 14 Oct 2006 12:28; edited 1 time in total


Please try to solve this someone

His username is Valodark
[Posted: 14 Oct 2006 12:42]
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Kirk
TC Crew member


Number of posts : 182
Registration date : 2006-10-14

PostSubject: Re: Credits   Sun Oct 22, 2006 8:58 am

I can't do nothing about this.

Only memox answers to the credits department.
[Posted: 14 Oct 2006 15:38]
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UltranSa3ek
TC Crew member


Number of posts : 78
Registration date : 2006-10-14

PostSubject: Re: Credits   Sun Oct 22, 2006 8:59 am

i don't see anything wrong, the credits had been sent as i see, what is the problem ??
[Posted: 14 Oct 2006 15:44]
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frazer2k4
TC Crew member


Number of posts : 21
Registration date : 2006-10-14

PostSubject: Re: Credits   Sun Oct 22, 2006 9:00 am

He sent 1 message for 75 credits. But recieved 4 messages back, therefore charging him 4 times what he wanted to pay

The 4 messages he recieved all had the same code aswel so really its like this:

He has paid ?20 for 75 credits as the other messages are no use!
[Posted: 14 Oct 2006 15:48]
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UltranSa3ek
TC Crew member


Number of posts : 78
Registration date : 2006-10-14

PostSubject: Re: Credits   Sun Oct 22, 2006 9:01 am

he sent 1 sms that's what is shown here, i don't understand what are the 4 messages he recieved ? about what ??

and he can't be charged for more than he did, it is all on logs and it appears only 1 transaction and had been done
[Posted: 14 Oct 2006 15:54]
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Kirk
TC Crew member


Number of posts : 182
Registration date : 2006-10-14

PostSubject: Re: Credits   Sun Oct 22, 2006 9:02 am

It's impossible you are not charged by the numbers of messages you receive but by the number of messages u send to us.
[Posted: 14 Oct 2006 15:54]
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frazer2k4
TC Crew member


Number of posts : 21
Registration date : 2006-10-14

PostSubject: Re: Credits   Mon Oct 23, 2006 11:07 am

Hmm how many credits does he have on his account???

Does it say how much he was charged?



He maybe just lying to get more money back..
[Posted: 14 Oct 2006 15:59]
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