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frazer2k4
TC Crew member



Number of posts : 21
Registration date : 2006-10-14

Idea Empty
PostSubject: Idea   Idea EmptySun Oct 22, 2006 8:28 am

What ive noticed alot is that players are reportin problems on forum which are then reported to TC crew but many topics go un-answered.
I think it would be a good idea for moderators/admins to report back to users what they have found from the problem they reported...

E.g. If a player reports that his account has been hacked, then admins should either tell player what they found on the topic or via PM.

This will improve the service given to user therfore making them happier to continue playing TC...
[Posted: 21 Oct 2006 13:29]
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frazer2k4
TC Crew member



Number of posts : 21
Registration date : 2006-10-14

Idea Empty
PostSubject: Re: Idea   Idea EmptySun Oct 22, 2006 8:29 am

Updated version..

What ive noticed alot is that players are reportin problems on forum which are then reported to TC crew but many topics go un-answered.
I think it would be a good idea for moderators/admins to report back to users what they have found from the problem they reported...

E.g. If a player reports that his account has been hacked, then admins should either tell player what they found on the topic or via PM. This information should include the Hacker, and what they have done about the situation and tips to stop it happening again.

This will improve the service given to user therfore making them happier to continue playing TC...
[Posted: 21 Oct 2006 13:32]
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fsoumil
TC Crew member



Number of posts : 40
Registration date : 2006-10-14

Idea Empty
PostSubject: Re: Idea   Idea EmptyThu Oct 26, 2006 12:44 pm

This is a very good idea. The feedback towards players (customers) is unsufficient until now

[Posted: 23 Oct 2006 14:34]
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frazer2k4
TC Crew member



Number of posts : 21
Registration date : 2006-10-14

Idea Empty
PostSubject: Re: Idea   Idea EmptyThu Oct 26, 2006 12:45 pm

What i think is if players felt they were more looked after/involved the game would have alot more success

[Posted: 23 Oct 2006 15:55]
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